×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

*
*
*
*

Thanks. We have received your request and will respond promptly.

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Meridian mail question

thread798-1818491

Meridian mail question

Meridian mail question

(OP)
Hi Guys.

If I am posting this in the wrong place, let me know where the right place is and I will post it there.

I have to go and reset a password for a customer with an Option 11 and Meridian Mail.

I've done password resets without an issue before, but this time when I dialed in, and I do the following:

Quote:

Login to Meridian Mail!
Select USER ADMINISTRATION from the menu picks
Select LOCAL VOICE USER from the menu picks
Press the VIEW MODIFY softkey (softkeys on screen are associated with F6 through F10 function keys)
RESULT: You are prompted for a mailbox number.
Enter the user's mailbox number and press <RETURN>
RESULT: The VIEW/MODIFY LOCAL VOICE USER screen is displayed.
Move HighLight to LOGON STATUS field (move HighLight by up and down courser keys)
Check if status is Disabled or Enabled. If Disabled, set to Enabled using right and left courser keys.
Press SAVE softkey.
Inform user his/her mailbox password is enabled
If the user has forgotten their password, reset it as per below...

Thanks to Mike PBX cookbook for writing this down for me. big smile

I am NEVER able to get to the logon status field no matter whether I try using cursor keys, tab, etc. As soon as I get to the last field, the extension, and press any key again, it just boots me up to the top field.

Has anyone encountered this before? And if so, how did you "fix" it.

Regards

RE: Meridian mail question

How are you accessing Meridian Mail?. Are you using the TTY screen and typing "AX" or are you doing something like "AX 8" etc?.

Have you tried different TTY ports ?.

You might need to go into system logging and check in LD 48 with the command STAT AML

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.net
linkedin

RE: Meridian mail question

Have you set your terminal program to VT220? Look in the same FAQ at "Terminal Function Keys not responding", where the ESC codes are listed.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close