Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

List of Active Agents

List of Active Agents

List of Active Agents

Hi Everyone

Thanks in Advance !!

Is there any shortcut or any command which can list all the active agents in Avaya AUra Contact Centre ?


RE: List of Active Agents

What release of Call Center runs ?

RE: List of Active Agents

Its AvayaAura_CCMA_6.4.216.0

RE: List of Active Agents

You could stat the card slots.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.net

RE: List of Active Agents

The Avaya Aura Contact Center Manager Administrator (CCMA) Open Interface incorporates SOAP- and REST-based Web service interfaces that can be used by third-party applications to access certain Contact Center management capabilities provided by CCMA.
And by the way i believe your questions should move another forum

RE: List of Active Agents

Thanks Firebird. But in that case I need to stat every card in the system. My questions may sound silly as I am not familiar to Avaya much, but first I need to note note every card in the system and then stat the card would take time.

Right ?

RE: List of Active Agents

Hi AvayaHE , Thanks for replying on the post. But someone asked me to use some commands in CS1000 to get the list, so thought of posting here only.

RE: List of Active Agents


It is also possible in the call server.
The problem is that you need to know the agent's position ID, TN or private extension.
Is this information available to you?

RE: List of Active Agents

Yes, I have this information.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close