List of Active Agents
List of Active Agents
(OP)
Hi Everyone
Thanks in Advance !!
Is there any shortcut or any command which can list all the active agents in Avaya AUra Contact Centre ?
Regards
Thanks in Advance !!
Is there any shortcut or any command which can list all the active agents in Avaya AUra Contact Centre ?
Regards
RE: List of Active Agents
RE: List of Active Agents
RE: List of Active Agents
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
linkedin
RE: List of Active Agents
And by the way i believe your questions should move another forum
RE: List of Active Agents
Right ?
RE: List of Active Agents
RE: List of Active Agents
It is also possible in the call server.
The problem is that you need to know the agent's position ID, TN or private extension.
Is this information available to you?
RE: List of Active Agents