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Inbound call not going direct to user

Inbound call not going direct to user

Inbound call not going direct to user

(OP)
Guys, I'm stumped, still somewhat new to PBX. So I have a problem where when I call the user's phone it will go to a "enter user's extension" message. Normally in our system the call just flows directly to the user whether its internally or externally. I tried to rebuild the number in the system and assign it to a different Tn, but same problem.

RE: Inbound call not going direct to user

print the TN and post give us a start

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