IPOffice reporting
IPOffice reporting
(OP)
Is there any build in reports in ipoffice essential that can show number of calls, time on the call, That sort of info? I know I can get that info from "status" but would like it more on demand.
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS Contact USThanks. We have received your request and will respond promptly. Come Join Us!Are you a
Computer / IT professional? Join Tek-Tips Forums!
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail. Posting Guidelines |
|
Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.
Here's Why Members Love Tek-Tips Forums:
Register now while it's still free!
Already a member? Close this window and log in.
RE: IPOffice reporting
https://www.ipofficeassistance.com/free-ip-office-...
Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
RE: IPOffice reporting
There's also Avaya Call but you do need to put in some effort to set up Splunk
Shame Avaya did not include a basic reporting app as not everyone needs or can afford Xima
RE: IPOffice reporting
RE: IPOffice reporting
You need to get a free account with Splunk and install their app which is essentially a datalogger then install Avaya call.
Some of the options are set up for France and the USA and in theory it is possible to change these.
RE: IPOffice reporting
Just follow the instructions, it's super simple, and beautiful.
RE: IPOffice reporting
RE: IPOffice reporting
RE: IPOffice reporting
RE: IPOffice reporting
You simply install Splunkbase ( the free version ), and then install the Avaya Call Module.
https://splunkbase.splunk.com/app/1889/
Point IP Office SMDR to the IP address of the server running Splunkbase.
Travis