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DSM16 password

DSM16 password

DSM16 password

(OP)
I have a new DSM16 that I can't get logged into. Have tried admin and emetr0xxx and several other passwords. Is there a way to reset it?

RE: DSM16 password

Did you fist try clicking Cancel?

"The DSM16p does not enforce any password policies, so it is possible (although not recommended) to click the Cancel button to continue configuring the DSM16p"



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Toronto, Canada

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RE: DSM16 password

(OP)
Hi there, I don't see a cancel option. I am just at the login screen with the user name and password.

RE: DSM16 password

As far as I know, from login perspective, the DSM16 devices work exactly the same way as UCX servers.

From a local subnet, you login into a new device using the default password and change it. The first time you log in, you are presented with the page where you can change the password (that page is most likely where the Cancel can be used as suggested by curlycord). If you cannot log in for some reason (e.g., you forgot the password), you can contact E-MetroTel support to reset the password. That gets you to the first step - you just won't see the password change page after you log in - you'll have to navigate to the admin user's configuration page or use the "person" icon in the top right corner to change the default password to something else.

RE: DSM16 password

(OP)
Turned out that you can't change the initial password remotely. DSM has to be set up locally and then it is good to go.

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