Hello, got a customer who called yesterday and said the telco has changed things so they have to press a 1 first when making a 10 digit local call. The telco told the customer it's their pbx that's requiring them to press 1 first which we know is b.s.
I told the customer to make the telco change it but I'd check to see if the BCM can possibly be programmed to insert a 1 first whenever the customer dials a 901 area code.
Any input or suggestions?
I told the customer to make the telco change it but I'd check to see if the BCM can possibly be programmed to insert a 1 first whenever the customer dials a 901 area code.
Any input or suggestions?
