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auto attendant main greeting with press options

auto attendant main greeting with press options

auto attendant main greeting with press options

(OP)
Is there some way to create a press option (tree) or caller app for the auto attendant in AAM?

Thanks Wichie

RE: auto attendant main greeting with press options

Not for the main auto attendant. Those options are pretty much set. But you can make applications with their own options to handle certain incoming numbers/sites. I would suggest consulting the manual (Chapter 11) for the basics on how to do that. It's been years since I have done that and after creating a few the company I worked for at the time didn't find it all that useful and stopped using it.

RE: auto attendant main greeting with press options

What is it you need to achieve?

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: auto attendant main greeting with press options

(OP)
Hey Ken, a press option Tree at the main greeting.

We created a caller app on VM and then forwarded the main line to this mail box as opposed to the auto attendant.

Not sure if there is a better way but it seems to be working, we will need to tweak it a bit but not too bad so far.

Any other suggestions that are better are welcome.

Wichie

RE: auto attendant main greeting with press options

No that's really the only way to do it.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

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