×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Incoming Caller ID Name and/or Number: SIP trunk to VDN to One-X Agent

Incoming Caller ID Name and/or Number: SIP trunk to VDN to One-X Agent

Incoming Caller ID Name and/or Number: SIP trunk to VDN to One-X Agent

(OP)
We recently ported DID numbers from PRI to SIP. On PRI trunks, the agent received the CID Number. Now on SIP trunks, they receive the CID NAME.
Agents are split between remote and on prem. Remote are using One-X agent, on prem are using 6416 sets. Both behave in the same way.

Is there a setting I am overlooking for the NUMBER to display?
SIP trunk parameter: Identity for Calling Party Display: From
.. I have changed this to PAI, but no change in behavior.

tia.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close