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Caller ID question- urgent

Caller ID question- urgent

Caller ID question- urgent

(OP)
Hello,

I have a VDN which routes to external number via vector step. At this time we are passing the caller id, they are seeing customers caller ID, my question is instead of caller ID we want to have a Tollfreenumber as caller ID. How can we block and edit the caller id

RE: Caller ID question- urgent

There is a difference in presentation if you use ‘with coverage’ set to n or y. play with this one first. if you see the company main number or the VDN DID then adjust the public numbering. If SIP and SBCE use a script to do this

Freelance Certified Avaya Aura Engineer

RE: Caller ID question- urgent

You can hardcode it in the public unknown numbering table given that your telco provider allows the TFN to passthrough their circuit.

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