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KX-NT700 SIP not working on NS700
2

KX-NT700 SIP not working on NS700

KX-NT700 SIP not working on NS700

(OP)
I have a newly installed NS700. I have DSP card and SIP licenses. I have successfully registered my IP phones. But I cannot get my KX-NT700 SIP Conference Phone to register.

I will mention I had to disable VLANs on my IP phones for them to register.

All of my ports are default on the NS700.
Under the Virtual Slot and then Sip CARD Property Slot (V-SIPEXT32), the Slot 6 / Port 1 is where I want it.
The Extension number is set.
The Password is set.
The Connection shows Fault.
This SIP Phone Type and Current Ip Address obviously are blank and 0.0.0.0 as it has not registered.

Under the Extension Menu > Wired Extensions > Extension Settings:
Extension Number Matches above, Shelf, Slot, Port matches above.
Port Type is SIP
Telephone Type is "No Connection"

On the NT700
It is on the local network and has registered on the network using DHCP
Operation Mode is IP-PBX
SIP Ext. No matches the PBX
Sip password matches (case sensitive) the PBX
SIP User Domain Name is the primary IP address of the PBX.
SIP proxy is 0.0.0.0
SIP Registrar is primary IP Address of PBX
SIP Port is default
RTP Ports are default
VLAN ID is default of 4095
VLAN Priority is default of 0

On the NT-700 I did change the two IPs from teh PBX to the DSP card IP rebooted and then back to Main PBX IP and rebooted, but that didn't work either.

NT700 Rebooted several times.

What am I missing?

RE: KX-NT700 SIP not working on NS700


You said you have VLANS. What subnet is the conference phone on, is it the same as the system

Is the sip extension on the system card set as panasonic only. I know its a panasonic device and should be ok, but no harm testing

Make sure password is not too simple like 1234 as it doesn’t like that

Best way to test is getting microsip app on your laptop with the same credentials and run wireshark to see what response its getting from the system, if any

RE: KX-NT700 SIP not working on NS700

NT700 uses SIP-3pty lisence (NSM7xx)

There are no stupid questions, there are only stupid answers!

RE: KX-NT700 SIP not working on NS700

What was your solution on this issue?

RE: KX-NT700 SIP not working on NS700

PBX doesn't recognize KX-NT700 as a Panasonic SIP-phone (P-SIP).
That's why there can be only one solution.

First, You should to use KX-NSM7xx licenses.
Next, You have to "tell" your PBX that it works with a non-Panasonic device (by setting "Panasonic SIP-phone only" parameter to "No" at the "Port Properties" menu of V-SIPEXT card).

RE: KX-NT700 SIP not working on NS700

Why are you guys talking about liscenses. Version 9 exists and we don't need liscenses anymore. It's available for download on the panasonic tech resources website. If somebody else needs, i can provider.

RE: KX-NT700 SIP not working on NS700

Quote (Fodrod)

If somebody else needs, i can provider

That would be great! Thanks in advance!

RE: KX-NT700 SIP not working on NS700

I needs ns500 version 9
Fodrod

RE: KX-NT700 SIP not working on NS700

@

Quote (Fodrod)

If somebody else needs, i can provider.

Yes, please. Me too, for NS700. Thanks!

RE: KX-NT700 SIP not working on NS700

If it matters, this is the North America / Canada version.
https://file.io/KtF1luA2DeMl
Ingy, the company I work for doesn't sell the ns500's so I don't have it on hand. My coworker is the one with the panasonic tech library login.

RE: KX-NT700 SIP not working on NS700

Fodrod, thnks, but.... When I trying to download the firmware using your link, it's an error occurs: "The transfer you requested has been deleted."

Could you be so kind to share this FW once again?

Also I'll be very appreciate if you'll able to share NS500 FW too...

RE: KX-NT700 SIP not working on NS700

Google drive supports up to 15GB per user, if you have a Google (gmail) account, of course.

RE: KX-NT700 SIP not working on NS700

I don't feel like doxxing myself or making a throwaway google account

RE: KX-NT700 SIP not working on NS700

However thank you!!!

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