Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Call barring a hotel guest who's already been checked in

Call barring a hotel guest who's already been checked in

Call barring a hotel guest who's already been checked in

Hi all,

SV9100 system in a hotel. Guest arrives and is checked in by hotel staff, but then for whatever reason the staff decide they do not want that guest to be able to make calls from their room to numbers outside of the hotel. Is there something the hotel staff can do from their phone which will change the class of restriction for that particular room?

I have been looking at a service code named "Hotel Change Toll Restriction Class for Other Extension", service code 737 here in the UK (I understand other regions use different service codes for whatever reason and it may be 637 elsewhere by default).

So if I've understood it all correctly, hotel reception will dial 737 followed by the extension number to be barred followed by the class of restriction as a 2-digit number between 01-15.

Does that sound correct? Has anybody got any experience of doing it this way? Main reason I ask is that I've had this question somewhere before from another customer, it was a nightmare and in the end it never worked. I also notice that once it's barred via this method then it can only be unbarred via the same method. On top of that, I have a feeling it may not actually bar an extension "on the fly", I think it may just bar it next time that extension is checked in.

Is there an easier way to achieve what they want to do? I see it has been previously mentioned that a customer can do it if they have access to WebPro but I can only give them access to that if we're able to totally lock it down and only give them access to change certain things - is that possible?

Any assistance will be appreciated because this stuff baffles me somewhat and I don't find the NEC manual entries on it really help very much.


RE: Call barring a hotel guest who's already been checked in

I normally put the restriction code on a button. That helps

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close