SV8100 Customer Reports Ext 109 Shows VRS-ALL on their Phone Display Screen
SV8100 Customer Reports Ext 109 Shows VRS-ALL on their Phone Display Screen
(OP)
A Customer just reported that on their SV8100, Sta.109, a digital phone, they now see "VRS-ALL" showing on their phone's display screen.
I went through system settings and found in 11-11-58 there is a code for feature Call Fwd w VAU Personal Greeting. The code was 713. We normally remove this code in programming because 713 is o0ur area code and we are on mandatory ten-digit dialing. I can surmise that someone dialed 713 thinking they were placing a local call, but did not dial 9, or press one of the outside line buttons first.
Now to turn this off and restore the phone to normal operation.
I have tried many of the call forward codes listed in 11-10 and 11-11 but none did the trick.
Any ideas from the tech community (?) thank you
I went through system settings and found in 11-11-58 there is a code for feature Call Fwd w VAU Personal Greeting. The code was 713. We normally remove this code in programming because 713 is o0ur area code and we are on mandatory ten-digit dialing. I can surmise that someone dialed 713 thinking they were placing a local call, but did not dial 9, or press one of the outside line buttons first.
Now to turn this off and restore the phone to normal operation.
I have tried many of the call forward codes listed in 11-10 and 11-11 but none did the trick.
Any ideas from the tech community (?) thank you
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RE: SV8100 Customer Reports Ext 109 Shows VRS-ALL on their Phone Display Screen
RE: SV8100 Customer Reports Ext 109 Shows VRS-ALL on their Phone Display Screen
Edited to add..... @erniejoey is actually correct it is 7133, I actually RTFM!