I have a customer with a netlink system. They had 9 sites and we added a 10th. All sights use IP phones. During the installation of the 10th sight. All sites lost button programming on phones. They seemed to have reverted to a default of lines 1 through 8. We did a full restore of the database and it appeared to have solved the issue. Another tech was working on the system today and said that it happened again. He didn’t say if he found it that way or it happened when he was making changes. PC Pro was used to set up the IP phones. But used web pro for all other changes. Any ideas on what may be causing it?
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.