×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

VM Pro and Avaya IP500 and no Avaya VM prompts

VM Pro and Avaya IP500 and no Avaya VM prompts

VM Pro and Avaya IP500 and no Avaya VM prompts

(OP)
I am running an IPO500 10.1.0.8.0 build 3v and VM Pro 10.1.0.8.0 build 1 and an IVR we have recorded is working fine, once we get to an Avaya prompt for the VM for instance there is no prompt, are these on the SD card rather than the VM Pro?

Any help would be appreciated

RE: VM Pro and Avaya IP500 and no Avaya VM prompts

Just to confirm: your auto-attendant is working (so you can call it and hear a recording) but you hear silence when you reach voicemail?

How are you accessing voicemail? Are you pressing the voicemail key on the phone or are you dialing *17 or some other method of accessing the "voicemail collect" menu?

Depending on whether you're running Voicemail Pro as a service in Windows or on the Linux Application Server, your Voicemail Pro directory is located in one of two places:

    [li]Windows: C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM[\li]
    [li]Linux: /opt/vmpro/[\li]
Only the essential edition's embedded voicemail files are stored on the SD card, and they may not be unless the installation that created the SD card contained them.

Please & thank you!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close