Mountainbear
Programmer
What happens when you call forward an extension that has voice mail to a hunt group that it is part of?
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Call Forward to HG
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Mountainbear
Programmer
So I should be able to have the customer call forward a phone (feature 4) to a ring group they are part of, without issue? Trying to avoid a service call. All phones are Appear / Ring.
curlycord
Programmer
Yes
Have the client simply forward it and test it, no need to go to site for that unless there is an issue.
In my test with 2 HG's members:
HG07 DN467 - set members/DN's 222 and 333
222 is forward to 467 (it's own HG)
Result when calling HG467 from any internal set or via Trunk/Attendant
-Both 222 and 333 ring
Result when calling 222 from any internal set or via Trunk/Attendant
-Only 333 rings (the HG)
Result when calling HG467 from 222 (calling your own HG)
-222 does not ring
-333 rings
Capice?
=----(((((((((()----=
Toronto, Canada
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Have the client simply forward it and test it, no need to go to site for that unless there is an issue.
In my test with 2 HG's members:
HG07 DN467 - set members/DN's 222 and 333
222 is forward to 467 (it's own HG)
Result when calling HG467 from any internal set or via Trunk/Attendant
-Both 222 and 333 ring
Result when calling 222 from any internal set or via Trunk/Attendant
-Only 333 rings (the HG)
Result when calling HG467 from 222 (calling your own HG)
-222 does not ring
-333 rings
Capice?
=----(((((((((()----=
Toronto, Canada
Add me to LinkedIN
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Mountainbear
Programmer
That's what I thought. trying to save a visit. Thanks.
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