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Call Forward to HG

thread1361-1813354

Call Forward to HG

Call Forward to HG

(OP)
What happens when you call forward an extension that has voice mail to a hunt group that it is part of?

RE: Call Forward to HG

Hunt Groups ignore the FNA/FB settings



=----(((((((((()----=
www.curlycord.com
Toronto, Canada

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RE: Call Forward to HG

(OP)
So I should be able to have the customer call forward a phone (feature 4) to a ring group they are part of, without issue? Trying to avoid a service call. All phones are Appear / Ring.

RE: Call Forward to HG

Yes

Have the client simply forward it and test it, no need to go to site for that unless there is an issue.

In my test with 2 HG's members:

HG07 DN467 - set members/DN's 222 and 333

222 is forward to 467 (it's own HG)

Result when calling HG467 from any internal set or via Trunk/Attendant
-Both 222 and 333 ring

Result when calling 222 from any internal set or via Trunk/Attendant
-Only 333 rings (the HG)

Result when calling HG467 from 222 (calling your own HG)
-222 does not ring
-333 rings

Capice?









=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: Call Forward to HG

(OP)
That's what I thought. trying to save a visit. Thanks.

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