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Error bug 509

Error bug 509

Error bug 509

when i state the PRI Card dch the error message bug 509 appears
anybody please guide me how to remove this bug

RE: Error bug 509

Hiya Mehar

to identify an Error at the OVL000 prompt type in "ERR BUG509"

>err bug509

Loop number is out-of-range.
Contact your next-level technical support.
Severity: Major

So i guess you are typing in the information.!!

RE: Error bug 509

could be corruption, but could be a patch fix. We got this when adding new PRI (TMDI) cards in an option 11 cabinet when upgrading to 7.5. it required us to sysload the core shelves everytime we added one in a remote media gateway. was a real pain because we coordinated 14 remote offices and had to sysload the core everytime we brought one online. Suuuuccccckkkeed.

But then they came out with a patch to resolve this and it was eventually absorbed as the deplist in 7.6.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

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