Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
I want to create a new PABX CUST 1 1
- Thread starter mehar1
- Start date
Firebird Scrambler
Systems Engineer
I think the starting point was in LD 15 where you add in a new Customer.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = linkedin
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = linkedin
Geordie12567
Technical User
You must have Option 2 in you package for Multi-customer operation. (Think a pretty standard option in package but verify)
- Thread starter
- #4
-
1
- #5
In 30 years I have only done this once. It was a Convention Center and a Hotel, Customer 0 and 1. What is the reason you want to do this? You also need to understand how it will operate. You share some resources but not all. Stations and Trunks are unique. You can't even call between Customer 0 and 1. Resources like Conference, TDS, DTR's are shared between customer's. When I got it all done and completed, guess what, they wanted to call between the customer's 4 digit. That would have required removing all the programming and making them all one customer. So we built a PRI between the 2 customers and used CDP to dial between customer's. What a mess.
essentially you have to program from scratch Cust 1 settings. All the same stuff. Anywhere you get a "CUST" prompt, you have to configure. CDB, CFN, yada yada. Get some legacy support. it's not that expensive, unless it's a lab.
John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services
Public Profile
John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services
Public Profile
StanleySteamer
Technical User
The scary thing is that we've all typed "0" at the CUST prompt a gazillion times... and it is always the same!KCFLHRC said:
- Thread starter
- #10
You need to understand how it works before you commit to it. You say use existing resources what does that exactly mean? Are you wanting to share trunks? If so it will not work
Look at this document Chapter 84 to understand more how Multi Customer Operates
Look at this document Chapter 84 to understand more how Multi Customer Operates
- Thread starter
- #12
StanleySteamer
Technical User
You could start here Otherwise, gwebster offered the best suggestion.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question
- Question