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I want to create a new PABX CUST 1

I want to create a new PABX CUST 1

I want to create a new PABX CUST 1

(OP)
my PABX Nortel CS 1000 is with Cust 0 is working now I want to build a mini pabx with in it with CUST 1
is there any document to guide me from scratch to establish new PABX and I also want to terminate one PRI on it

RE: I want to create a new PABX CUST 1

I think the starting point was in LD 15 where you add in a new Customer.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.net
linkedin

RE: I want to create a new PABX CUST 1

You must have Option 2 in you package for Multi-customer operation. (Think a pretty standard option in package but verify)

RE: I want to create a new PABX CUST 1

(OP)
I need help from beginning please

RE: I want to create a new PABX CUST 1

If you need that much help, it is time to pay a consultant or a vendor.

RE: I want to create a new PABX CUST 1

In 30 years I have only done this once. It was a Convention Center and a Hotel, Customer 0 and 1. What is the reason you want to do this? You also need to understand how it will operate. You share some resources but not all. Stations and Trunks are unique. You can't even call between Customer 0 and 1. Resources like Conference, TDS, DTR's are shared between customer's. When I got it all done and completed, guess what, they wanted to call between the customer's 4 digit. That would have required removing all the programming and making them all one customer. So we built a PRI between the 2 customers and used CDP to dial between customer's. What a mess.

RE: I want to create a new PABX CUST 1

essentially you have to program from scratch Cust 1 settings. All the same stuff. Anywhere you get a "CUST" prompt, you have to configure. CDB, CFN, yada yada. Get some legacy support. it's not that expensive, unless it's a lab.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile
http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

RE: I want to create a new PABX CUST 1

Actually CFN is not per customer, those are shared resources between customers. But CDB, Trunks and stations for sure have a Cust prompt. As well as all the BARS programming to go with it. It truly is a nightmare.

RE: I want to create a new PABX CUST 1

Quote (KCFLHRC)

It truly is a nightmare.
The scary thing is that we've all typed "0" at the CUST prompt a gazillion times... and it is always the same!

RE: I want to create a new PABX CUST 1

(OP)
actually we are developing another sister organization with our current setup,
and want the complete different communication setup for them but using the existing resources i.e using the same pabx

RE: I want to create a new PABX CUST 1

You need to understand how it works before you commit to it. You say use existing resources what does that exactly mean? Are you wanting to share trunks? If so it will not work

Look at this document Chapter 84 to understand more how Multi Customer Operates

https://downloads.avaya.com/css/P8/documents/10012...

RE: I want to create a new PABX CUST 1

(OP)
Resources means
One Exchange room
One MDF and etc

I shall use separate trunk calls or different PRI cards for this purpose

I need help who have done it
or anybody who could help me
please

RE: I want to create a new PABX CUST 1

Maybe an easier plan of attack would be using TGAR to keep them off of each other's trunks, that way they can still call between customer's

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