×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

SV8100, one MLT extension having issues with speaker operation

SV8100, one MLT extension having issues with speaker operation

SV8100, one MLT extension having issues with speaker operation

(OP)
Hello everyone,

One of our customers has an older SV8100 system which we installed a fair few years ago now, and they've just started having trouble using the speaker on one of their MLT handsets. They have hot keypad enabled and can usually dial straight off the keypad without going off-hook first but this has stopped working on this particular phone. I asked them to swap it over with another MLT handset of the same type to see if the fault followed the phone, assuming that it would do, but the fault stays with the extension and not the handset hardware. I've given the system a reboot but it made no difference.

Has anybody seen this happen before by any chance? As I'm writing this I'm wondering if they've accidentally dialled a service code and activated headset mode, something like that maybe. I'll investigate further.

Thanks all

RE: SV8100, one MLT extension having issues with speaker operation

Check they haven't turned on headset mode and that the MIC key is toggling correctly.

RE: SV8100, one MLT extension having issues with speaker operation

(OP)
It was indeed in headset mode. I asked the end user to dial 798 from the handset to toggle headset mode off, and it is now working perfectly. I suspect somebody accidentally dialled 798 at some point, as there is no dedicated headset key programmed on that particular extension.

Thanks

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close