"Lunch/Break" Service Button
"Lunch/Break" Service Button
(OP)
Hey folks,
So I have a Call Flow Control button on my reception phone that toggles between "Day" and "Night" mode. Day mode rings 4 times, then goes to IVR. Night mode, different message. My inbound route is tied to the Call Flow Control 0, which is said button.
However, coming from a Panasonic background, I'm used to a single Time Service button that toggles between Day/Night/Lunch/Break. Can I do something similar with the UCx250?
So I have a Call Flow Control button on my reception phone that toggles between "Day" and "Night" mode. Day mode rings 4 times, then goes to IVR. Night mode, different message. My inbound route is tied to the Call Flow Control 0, which is said button.
However, coming from a Panasonic background, I'm used to a single Time Service button that toggles between Day/Night/Lunch/Break. Can I do something similar with the UCx250?
RE: "Lunch/Break" Service Button
RE: "Lunch/Break" Service Button
Add a new CFC Lunch
set the destination for normal(off green) = to the D/N CFC
set the destination for override (on red) = to the lunch destination
On the inbound route point it to the new Lunch CFC
You can program another BLF for the Lunch Break
You will get the desired results using 2 buttons