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IPOCC - IVR Choices Statistics

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lp_trd

lp_trd

Technical User
Jul 3, 2020
10
FR
Hi guys,

Is there a possibility to create reports on IVR choices ?
I want to know how many callers choose first, second or third choice.

For now, the only way I see is to send each choice to different topics and set reports on these topics.

Regards,

 
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