IPOCC - IVR Choices Statistics
IPOCC - IVR Choices Statistics
(OP)
Hi guys,
Is there a possibility to create reports on IVR choices ?
I want to know how many callers choose first, second or third choice.
For now, the only way I see is to send each choice to different topics and set reports on these topics.
Regards,
Is there a possibility to create reports on IVR choices ?
I want to know how many callers choose first, second or third choice.
For now, the only way I see is to send each choice to different topics and set reports on these topics.
Regards,