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RE: CFNA answers ext calls, not internal on 3 ext's
What version software is the MICS?
What version is the Flashtalk?
Do they all have the same line assignment and intercom keys? maybe copy a working set to a non working set as a test.
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Toronto, Canada
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RE: CFNA answers ext calls, not internal on 3 ext's
On another thread, someone stated that he always removes line appearances and puts a Line Pool button. Would that help?
RE: CFNA answers ext calls, not internal on 3 ext's
I do not know if that would help as never had that issue which is a weird one.
-Maybe just removing the lines then putting them back might help too.
-Reboot the flash?
-Delete one of those 3 mailboxes and re-add, test
-Check that maybe external calls go vmail only because the Transfer Call Back and or DRT settings are interfering, change them in some way.
Outta Ammo!
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www.curlycord.com
Toronto, Canada
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RE: CFNA answers ext calls, not internal on 3 ext's
Client had added the mailboxes, but neglected to program CFB & CFNA. Yet another case of "Don't believe the client"...