Partner ACS ASA/DXD pickup issue
Partner ACS ASA/DXD pickup issue
(OP)
My customer has an AVAYA ACS 509 with both ASA/DXD and Large voice mail cards in the system.
Where can I find the programming manual or a reference to programming for the ASA/DXD Card.
I need to verify why it the ASA stopped picking up the calls.
It was working until a line port died. The system was never shut down but I need to help make the ASA work again.
Thanks much, Joe
Where can I find the programming manual or a reference to programming for the ASA/DXD Card.
I need to verify why it the ASA stopped picking up the calls.
It was working until a line port died. The system was never shut down but I need to help make the ASA work again.
Thanks much, Joe
Talk To Other Members
RE: Partner ACS ASA/DXD pickup issue
Assign lines to be answered:
ASA: #204-{Line Number}-{1=Assigned/2=Not Assigned}
DXD: #205-{Line Number}-{1=Assigned/2=Not Assigned}
Set Ring Delay:
ASA: #110-{0-9}
DXD: #112-{0-9}
Program the button onto Ext. 10:
ASA: #111-{1=Assigned to next available button with lights/2=Not Assigned/3=Press button to assign}
DXD: #113-{1=Assigned to next available button with lights/2=Not Assigned/3=Press button to assign}
Set Mode for ASA:
#121-{1=Hold/2=Disconnect/3=Continue Ringing}
Record the message:
ASA: Ext. 10 or 11: Intercom 891. 2=Play/1=Record (Wait for tone, press # at end)
DXD: Ext. 10 or 11: Intercom 892. 2=Play/1=Record (Wait for tone, press # at end)