×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

external hard drive does not recognized

external hard drive does not recognized

external hard drive does not recognized

(OP)
Hi,
I have a 2T Fantom external hard drive used for a few years. It was good, but just can't be recognized today.
The phenomenon is:

My laptop's USB port all good for other USN key or hard driver;

This HD can't be recognized by two of my laptops one Win7 and one Win10, but it is starting when plugged in (I heard the starting noise) just not shown in computer;

The HD was fully filled with ~300M free space left only.

The Disk Management tool doesn't show the HD either.

Thanks
Adam

RE: external hard drive does not recognized

Does it show up in Device Manager under unknown? Or have a yellow ! beside it(If it does show up at all)?

Maybe see if Diskpart can recognize it. Does it have anything you need to save on it?

RE: external hard drive does not recognized

The hard drive may be okay but the drive enclosure may be dead if it is not detected on multiple computers/multiple operating systems. If you have important data on the hard drive, you may want to disassemble the hard drive and get to the bare drive. Then you can plug that drive into a desktop computer or use an adapter (USB to SATA) for a laptop. I would rather use a direct sata connection in a desktop to see if the drive is good or not.

If recognized, get your data off ASAP and then run manufacturer's diagnostic utility AFTER.

If it is not recognized via sata connection, you may have to send it out for data recovery. Everything dies, it's just a matter of when and whether you have a backup.

RE: external hard drive does not recognized

Try using a Linux live environment to check if the problem still persists.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close