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AVAYA IPO No ID of Incoming on Second Call

AVAYA IPO No ID of Incoming on Second Call

AVAYA IPO No ID of Incoming on Second Call

(OP)
Searching for guidance.or help on Avaya IP.Office with Digital phines and SIP trunking.

When a person is on a call and a second call comes in how can I make the second call coming in reflecr the phone number appear on display ? All i see is a second call coming in but cant see the number of the second caller coming in unless I put the first call on hold and then I can see the second call phone number.


Or is there a way if the second call if its internal they can see the dial extension is on another call. ?

Please.advise.

Greatly appreciated.

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