Handy one-x call recording tip/trick Handy one-x call recording tip/trick AACon (Programmer) (OP) 17 May 21 03:49 Had a situation where only users with manual VRL recording should be allowed to record calls from one-x portal. Had to disable any recording for everyone else. Easy peasy in vmpro! Here is the faq I wrote up: FAQ940-8148: How to enable/disable call recording in one-x portal for some users. Let me know what you think. -Austin I used to be an ACE. Now I'm just an Arse.