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Avaya j139 acquiring service when loging in extension

Avaya j139 acquiring service when loging in extension

Avaya j139 acquiring service when loging in extension

Hi all,

I am currently setting up a new pbx and when I when to login an extension for testing on a j137 I saw the message acquiring service.
On the screen I saw the option to logout and when I logout the screen goes back to user and password.

I search and saw that you need to make a txt file 46xx setting and load it in the primary file of the sd, but it didn't work

Is there something else I am missing?
this is a Ip office 500 v2 version 11

RE: Avaya j139 acquiring service when loging in extension

The text file is automatically generated by the IP Office, you don't need to upload anything. Browse to the IP address of the IPO /46xxsettings.txt and you should see it.

For the phone, when the "auto provisioning" message comes up at first boot, press no. The phone needs to get the IP address of the IPO, either through LLDP, Option 242, or manually inputting.

Be sure that you have enabled SIP Registrar and created the SIP extension.

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