Caller-ID on Extension 10 Only!!
Caller-ID on Extension 10 Only!!
(OP)
Greetings!
I received a call from a customer telling me that caller-id is only showing on extension-10. I have not done a service call on a Partner for a long time. Mostly IP Office these days. Has anyone seen this? I have always thought that the Partner's caller-id function worked right out of the box with no settings needed. Am I correct? Any help is greatly appreciated.
Thank You,
Quaz
I received a call from a customer telling me that caller-id is only showing on extension-10. I have not done a service call on a Partner for a long time. Mostly IP Office these days. Has anyone seen this? I have always thought that the Partner's caller-id function worked right out of the box with no settings needed. Am I correct? Any help is greatly appreciated.
Thank You,
Quaz
RE: Caller-ID on Extension 10 Only!!
What is the revision of the processor?
Are the suspect extensions system phones, or, SLTs?
Are the suspect extensions set for immediate ring or delayed ring?
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"FEATURE 00"
RE: Caller-ID on Extension 10 Only!!
Quaz
RE: Caller-ID on Extension 10 Only!!
I
"FEATURE 00"
RE: Caller-ID on Extension 10 Only!!
RE: Caller-ID on Extension 10 Only!!
Thanks again,
Quaz
RE: Caller-ID on Extension 10 Only!!
One more idea...enable auto backup of the processor's programming. If things become corrupted, restoration is quick.
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