Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Voicemail Pro
- Thread starter techAR
- Start date
- Thread starter
- #3
Hi Westi, I have not been to the site yet to test this further, this is what I got from the client
He records a new voice mail message and it works for a period of time then it reverts back to the original message.
We have tried changing it multiple times. It's embarrassing as the old message has the old business name in it.
He records a new voice mail message and it works for a period of time then it reverts back to the original message.
We have tried changing it multiple times. It's embarrassing as the old message has the old business name in it.
- Thread starter
- #4
that is a mailbox or the auto attendant?
sounds like the auto attendant.
First do a wav file backup, then delete the old greeting in question and have them re-record it. Emphasis on backup first
If it is a mailbox greeting you can do the same thing, get the greeting out of the greetings folder and then delete it and then have them re-record it.
Joe
FHandw, ACSS, ACIS
"Dew knot truss yore Spell Cheque
sounds like the auto attendant.
First do a wav file backup, then delete the old greeting in question and have them re-record it. Emphasis on backup first
If it is a mailbox greeting you can do the same thing, get the greeting out of the greetings folder and then delete it and then have them re-record it.
Joe
FHandw, ACSS, ACIS
"Dew knot truss yore Spell Cheque
There was a release which had issues with prompts reverting if recording from different sources (phone, VMPro client, etc). That was fixed, so the question would be are you on the latest 10.0 service pack?
Stuck in a never ending cycle of file copying.
Stuck in a never ending cycle of file copying.
- Status