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Unable to find dial access code configuration in CM
2

Unable to find dial access code configuration in CM

Unable to find dial access code configuration in CM

(OP)
Hello!

My employer has a 3rd party intercom system that our Avaya PBX rotues too using a 3 digit string. I am able to find the entry in the Dial plan analysis AND there is an entry in the abbreviated dial list for the code as well. However, this code is not listed in feature access codes nor is it referenced in any VDNs, vectors etc. that I have been able to tell. Any ideas on how to trace down where/how this code routes within CM so I can understand the configuration. Thank you!

RE: Unable to find dial access code configuration in CM

"list usage digit-string" might help. How about "list usage extension XXX"? Try a "list trunk". Do you see it in there?

RE: Unable to find dial access code configuration in CM

I've seen intercom systems setup using TAC. Check 'display paging loudspeaker'

RE: Unable to find dial access code configuration in CM

(OP)


@randycarrol Thank you for the suggestions. I found some information but ultimately ended at a dead end. Thanks for your help!

@Phoneguy55 I see now where the trunk access codes were configured! Thank you for that!

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