HOW TO solve this error HOW TO solve this error melhabba (TechnicalUser) (OP) 11 Apr 21 08:14 we have panasonic TDE600x when we try to upload message file ( wav ) to pbx not accepted file type error code is E010240 AND THE MESSAGE IS file type error ( MSG ) https://files.engineering.com/getfile.aspx?folder=c14465a2-2c49-48dd-aecf-e RE: HOW TO solve this error omonat (TechnicalUser) 11 Apr 21 16:46 Check file extension well. Also file size. May be the file is corrupted? Wanet Telecoms Limited RE: HOW TO solve this error Mike_K (TechnicalUser) 12 Apr 21 09:15 The following conditions must be met: - a wav file must be PCM 8kHz 16Bit mono. - a card OPB3 has Firmware 6.000 or later - TDE600 has Software File Version 5.0000 or later RE: HOW TO solve this error melhabba (TechnicalUser) (OP) 14 Apr 21 11:12 thank you for reply HOW to check OPB3 Firmware version? and How to check TDE600 Software version? RE: HOW TO solve this error kizo (TechnicalUser) 14 Apr 21 18:23 1. Configuration / 1.Slot / Summary There are no stupid questions, there are only stupid answers!