We currently have an IPoffice 500 setup and are recording calls with an external voice recorder connected to a mirrored port of the PBX on a Cisco switch sniffing the packets. This setup has worked well but now as most people are not in office we have twinning active and those calls are not recorded. The trunk used is a SIP trunk on the WAN port but is not mirrored directly which may be why the calls are not being recorded. I believe the call path would be SIP trunk to IPO then twinned directly back out of the IPO on the SIP trunk. Is there a way to have this information mirrored on the LAN port for sniffing possibly as an extension ?
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