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Need to strip 011 on International Calls

Need to strip 011 on International Calls

Need to strip 011 on International Calls

Hello Guys,

So my sales department made things difficult for me and sold a solution converting SIP to PRI instead of selling IP Office licensing for SIP and configuring the SIP line on the phone system. Im using a Patton 4171 gateway that is handling the conversion. I was able configure the device, with the help of the vendor. Local and long distance calls are working fine.
I'm having issues with international calls. I check the logs and I am sending the number with the correct format; eg. +011999999999999.
So our SIP carrier is telling me that I need to strip 011 on the outbound call, but if I dial just dial 999999999999 it thinks it is a local call send only the 7 digit number.

Is there a way I can tell the system to strip 011 on international calls and send the entire number?


RE: Need to strip 011 on International Calls

In the ARS table, 011N; / Dial 3K1 / N / LineGroup would send whatever you dial after the 011 to the line.

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