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NTP Sync Issue on Avaya CM

NTP Sync Issue on Avaya CM

NTP Sync Issue on Avaya CM

(OP)

● ntpdate.service - Set time via NTP
Loaded: loaded (/usr/lib/systemd/system/ntpdate.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Fri 2021-02-12 01:09:05 PST; 12s ago
Main PID: 10103 (code=exited, status=1/FAILURE)

/usr/sbin/ntpdate -d -q 10.0.110.79
12 Feb 01:16:14 ntpdate[10693]: ntpdate 4.2.6p5@1.2349-o Mon Oct 9 16:33:12 UTC 2017 (1)
Looking for host 10.0.110.79 and service ntp
host found : mvprd-ntp01.makatimed.local
transmit(10.0.110.79)
receive(10.0.110.79)
transmit(10.0.110.79)
receive(10.0.110.79)
transmit(10.0.110.79)
receive(10.0.110.79)
transmit(10.0.110.79)
receive(10.0.110.79)
10.0.110.79: Server dropped: Server has gone too long without sync
server 10.0.110.79, port 123
stratum 3, precision -24, leap 00, trust 000
refid [10.0.110.79], delay 0.02574, dispersion 0.00000
transmitted 4, in filter 4
reference time: e3b8dfae.34263cc3 Mon, Jan 25 2021 14:11:58.203
originate timestamp: e3cf747e.db880b22 Thu, Feb 11 2021 17:16:46.857
transmit timestamp: e3cfe4e4.230649fd Fri, Feb 12 2021 1:16:20.136
filter delay: 0.02576 0.02576 0.02574 0.02576
0.00000 0.00000 0.00000 0.00000
filter offset: -28773.2 -28773.2 -28773.2 -28773.2
0.000000 0.000000 0.000000 0.000000
delay 0.02574, dispersion 0.00000
offset -28773.279370

12 Feb 01:16:20 ntpdate[10693]: no server suitable for synchronization found


We cant define the NTP on Avaya CM upon checking the logs we saw this.

RE: NTP Sync Issue on Avaya CM

CM software version and hardware platform?

For each server:
cat /etc/ntp/drift

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
http://bshtele.com

RE: NTP Sync Issue on Avaya CM

May be worth testing to ensure your NTP server is behaving. Here's an app that should do the job: https://www.galsys.co.uk/categories/ntp-server-che...
Example from testing my NTP server:

LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4 & V6, OpenScape Xpressions V7, OpenScape Contact Center V8, OpenScape Voice V9

RE: NTP Sync Issue on Avaya CM

ntpq -p

RE: NTP Sync Issue on Avaya CM

(OP)
Upon checking on wireshark the reference timestap is out of date.


But the client is saying that their NTP is working fine even if I told them the reference timestamp is out of date.

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