Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

CM 8.3 Is CMS best used with ip ph

CM 8.3 Is CMS best used with ip ph

CM 8.3 Is CMS best used with ip ph

CM 8.3
Is CMS best used with ip phones?
We currently have 1416 digital phones.

RE: CM 8.3 Is CMS best used with ip ph

Depends on your circumstances but IP sets do offer more flexibility in the long run. I do know that certain governmental agencies won't allow IP phones and you must use digital in those circumstances.

RE: CM 8.3 Is CMS best used with ip ph

CMS - Call Management System reports on the Call Center. The type of phone you use really has no impact on the CMS reporting. Most customers have been migrating to IP Endpoints (H.323 and SIP) simply to provide greater flexibility. Especially when you are migrating to a remote worker environment.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close