No button free, T7316e R3
No button free, T7316e R3
(OP)
I have three T7316e on a R3 BCM 50. Each phone has 3 trunks and 2 intercoms. The trunks can be pressed and make a call. But when you press an intercom key you get a tone and 'no button free' The phone is idle at that moment. The rest of the phones have no issue (about 10). I am not certain what could be the trouble. Is a reboot necessary?
RE: No button free, T7316e R3
Also check that you haven't got any buttons sticking.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
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RE: No button free, T7316e R3
According to the user or BEM/Resources?
Things I would try before a reboot:
-Disable then re-enable the port
-Turn Set Relocation OFF then try a working set in it's place and test
You will then know if it's a phone or a system issue.
I can tell you with all my years of experience it would be one or the other.
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RE: No button free, T7316e R3
RE: No button free, T7316e R3
Did you try this after turning set relocation off? (proven set or system)
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RE: No button free, T7316e R3
Look at a working phone prime line
Then look at the hunt group phones and see what there prime line is set to.
Prime Line: I/C
Intercom Keys: 2