I have client with Partner Messaging. I programmed the auto attendant to pick up after 0 rings. That works and it plays the correct script that I recorded. When I press a 1( a selector code that has been programmed to ring extension 11) the call is placed on hold. It never rings the extension. It stays on hold indefinitely. Any thoughts?
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.