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Incoming Call Treatment

Incoming Call Treatment

Incoming Call Treatment

(OP)
I need to make a mass change to my incoming call treatment on several trunk groups. Rather than manually doing this line by line, I tried to do an import in ASA and it's only importing a certain amount of rows 194 to be exact. I need to make a change/replace and import 420 entries. Is there some work around or is this a limit to CM, on CM7. Is there an import I can do using System Manager, searched there and didn't see anything.

RE: Incoming Call Treatment

Can you spilt the import? So import 2 times 190 and after that the last 40.

Freelance Certified Avaya Aura Engineer

RE: Incoming Call Treatment

(OP)
I will try that but not sure how that will work as when you do an import is replaces whats already there.

RE: Incoming Call Treatment

Yeah, sorry about that. I just said something and didn’t check.

Freelance Certified Avaya Aura Engineer

RE: Incoming Call Treatment

(OP)
Anyone else out there have any suggestions?

RE: Incoming Call Treatment

(OP)
Any suggestions?

RE: Incoming Call Treatment

Without ProVision that's going to be a PITA.

RE: Incoming Call Treatment

20 years ago we used Procomm Plus scripts to do this kind of stuff. Perhaps there are still some script out there? (I do not have them anymore)

Freelance Certified Avaya Aura Engineer

RE: Incoming Call Treatment

I used auto-hot-key to write scripts in Windows, copying commands and information from a spreadsheet, switching to ASA, and pasting the commands. It worked as long as I had enough pauses to let the PC catch up to the commands and set the typing speed fairly low. Honestly, you will probably spend as much time developing a script as just powering though.

As previously mentioned, a friendly business partner with Provision can get that done in a heartbeat. Costs a bit, however.

RE: Incoming Call Treatment

One other thing that may help. We now use a different approach for incoming numbers. On the incoming call treatment of all trunks we define only the number lenght and (only) insert the AAR access code. Then on the aar digit conversion table (plenty of room) you define the incoming number just as you would do on the incoming call treatment page. The benefit of this is that you only need to define the numbers just once and it will apply to all trunks with the AAR access code. Exceptions still can be made on the incoming call treatment form.

Freelance Certified Avaya Aura Engineer

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