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is there a way to disbale the zero-out-option in AAM

thread690-1807975

is there a way to disbale the zero-out-option in AAM

is there a way to disbale the zero-out-option in AAM

(OP)
we don't want the zero out option during the greeting when the call hit VM.
please let us know

RE: is there a way to disbale the zero-out-option in AAM

In the User Preferences General under Attendant set it to "When callers press "0" during my greeting, forward to:" "Personal Attendant/assistant" and put that users extension in there.

RE: is there a way to disbale the zero-out-option in AAM

(OP)
When caller press "zero" it says pleas hold someone will help in a moment"

Can this be removed??? Or edited???

RE: is there a way to disbale the zero-out-option in AAM

Check the AAM configuration guide for the word "attendant".

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