MICS 'virtual' extension call forward

Question

MICS 'virtual' extension call forward

ljclives (Vendor)

(OP)

24 Nov 20 11:29

I need to set up an extension(s) in the MICS that externally call forward to an external number. No physical phone connected to the port. Is this possible?

allworxguy (Vendor) · Answer 1 · 2020-11-24 12:57:38

Sometimes. It's hit and miss. Plug in a phone, set the forwarding and then unplug it. I've had it work. Sometimes not. Sometimes works for awhile.

Sorry to be so vague.

Marv ccna

curlycord (Programmer) · Answer 2 · 2020-11-24 17:11:55

Generally we would have said no, maybe it depends on the software level to get that "hit".

One workaround possibly here:
https://www.tek-tips.com/viewthread.cfm?qid=149020...

Options:
-Mailbox greeting - leave a message with a number to call
-All Norstar voice mail systems - Off Premise Notification - when a message is left vmail calls the mobile so the user can check the message
-Callpilot - Outbound Transfer - in your mailbox greeting tell people to leave a message or press 7 to call your mobile
-If using AA for a small business where people press 1, 2 3 etc for a person then program the Path's for Transfer/External
-DID/Private Line - Use Line Redirection - Intercom calls or calls from AA will not be redirected.

Even if the phone is plugged in you need to have software 4.1 or above on the MICS/CICS to allow for External Forwarding
Here are more detail: https://www.tek-tips.com/faqs.cfm?fid=2078

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MICS 'virtual' extension call forward