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SL1100 NEC Extension Not Available

SL1100 NEC Extension Not Available

SL1100 NEC Extension Not Available


When an external caller dials extension 222, the system says 'Extension 222 is unavailable. Dial 1 to leave a voicemail.'

Internally, the extension works fine. DND is not on.
There have been no changes to the system in 2 years.

I'd appreciate any advice on how to fix this.

Have a great day and stay safe,

RE: SL1100 NEC Extension Not Available

Go into that voice mail box and turn off Auto Attendant DND. It's a user setting.

RE: SL1100 NEC Extension Not Available

I logged into WebPro, disabled the Auto Attendant DND feature and it did the trick!

Thank you so much! I appreciate your help. :)

Have a great day and stay safe,

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