R3 BCM 50. I have 4 phones in a hunt group (like a sales group) taking calls via the auto attendant. No CO lines on the phone, just 4 intercom appearances. I set the Hunt group to ring only but I can only get 1 call per phone. At the moment only 1 person taking calls, if they are busy on the phone and hear the other phones ringing, they must put the call on hold for the second call to ring them. Maybe I have DND on Busy set to Y. That I did not think of and I will have to check. Ideally I just need multiple incoming calls per phone via the hunt group which is why I gave them 4 intercoms. Any ideas how to improve this poor man's ACD?
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