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MiCollab 9.1 with microsoft Team and MiVB 9.0

MiCollab 9.1 with microsoft Team and MiVB 9.0

MiCollab 9.1 with microsoft Team and MiVB 9.0

(OP)
What are you using for your integration with Team to activate the softphone?

I saw two option certified by mitel, Call2teams and Microsoft Teams Direct Routing using AudioCodes Mediant.

What are you using?

RE: MiCollab 9.1 with microsoft Team and MiVB 9.0

We use Call2Teams as this only requires additional Multi-Device licensing from the Mitel perspective. The MiCollab user is able to enable/disable their MS Teams Softphone in their status as required. There's no presence integration between MiCollab and MS Teams clients but whilst MS Teams only allows a voice path between systems, our customers do quite like it.

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