×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

NuPoint Voicemail to Email Format

NuPoint Voicemail to Email Format

NuPoint Voicemail to Email Format

(OP)
Hi all, does anyone know if you can format the email the NuPoint sends to the user when a mailbox receives an email? The customer wants to add branding so that it's not so bare. Users are reporting it as spam as it looks suspicious because of the default formatting.

RE: NuPoint Voicemail to Email Format

(OP)
Just in case anyone else needs to know this, there is no way to customise the NuPoint email. KMS Article QA1559 confirms this.

RE: NuPoint Voicemail to Email Format

We can always put a DCAR request in and have Design change the format of the e-mails if anything is too much of an issue.

Can't the customer just setup their e-mail platform correctly to accept known, good e-mail? That's what I do.

RE: NuPoint Voicemail to Email Format

(OP)
As always, it's the users that are the issue. They see the email come in and assume it is spam just because of the look of it. The customer's exchange server doesn't identify or flag the email as spam. I suppose it's good that users are being careful but it means they are missing voicemails because they just delete it. The customer is just going to try and educate the users by including it in their training.

RE: NuPoint Voicemail to Email Format

You can force it to use the MSL email info albeit, it needs the full xxx@yyy.tld format as the usersname.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close