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User unable to login to contact center queue from Avaya Soft Phone 2050

User unable to login to contact center queue from Avaya Soft Phone 2050

User unable to login to contact center queue from Avaya Soft Phone 2050

(OP)
Hi Everyone

Thanks all in advance !!!

I am new to Avaya Platform so there are many things that I ask here on this platform.

I have a user who is unable to login to the contact center queue from his Avaya 2050PC soft phone.
I gave him instructions to login but no luck and as per him, there is no login button on the phone .

Attached is the Phone's snapshot for your reference.

Can someone please guide me what to look for to troubleshoot this issue ?


Regards

Rohit Khajuria

RE: User unable to login to contact center queue from Avaya Soft Phone 2050

What he said. I miss this all the time.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile
http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

RE: User unable to login to contact center queue from Avaya Soft Phone 2050

(OP)
Thanks a lot Firebird Scrambler . It works.

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