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HELPPPP! Upgrade Path

HELPPPP! Upgrade Path

HELPPPP! Upgrade Path

Hello Guys,

What's the process of upgrading from V7.0 (5) and going to 11.0 (4) ?

Is there anything to consider? I've not touched Avaya for ages with upgrades. Cannot find an upgrade path.


RE: HELPPPP! Upgrade Path

Do you know what happens to the licences on R7 when I upgrade? Currently they are just installed. Obviously now we use PLDS and WebLM


RE: HELPPPP! Upgrade Path

You should have a PLDS file with all the required licenses, you'll install that on the IP Office after upgrade.

"Trying is the first step to failure..." - Homer

RE: HELPPPP! Upgrade Path

One thing to note. R7 didn't need the essential license. You did get a virtual one when upgrading to R8. I don't know if that is the case when going to 11.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

RE: HELPPPP! Upgrade Path

You'll need to quote an upgrade to R11 so all needed should be included.

"Trying is the first step to failure..." - Homer

RE: HELPPPP! Upgrade Path

Thanks Guys, I havn't touched licencing before PLDS, was always just copy the key in. I have activated the licences in PLDS with the R11 lic.

One last question, we took over maintenance of the system but not 100% sure we have the system password. They are unsure if it is it or not. Is there anyway of testing to see if it's right without kicking off the upgrade?


RE: HELPPPP! Upgrade Path

Use sysmon connecting as a UDP connection and enter the password you suspect there - that is the system password. If it connects, you're good. If not you can reset it via security settings

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