SQL lookup to AAAD Screenpop
SQL lookup to AAAD Screenpop
(OP)
thread959-1798951: ACCS agent desktop variables
https://www.tek-tips.com/viewthread.cfm?qid=179895...
Need to get the results of a database query and parse it to AAAD to do a screenpop.
eg, CLID is found in database, so we get the account number. Open https://crm.com/account/12345
How do I get the db query to AAAD
https://www.tek-tips.com/viewthread.cfm?qid=179895...
Need to get the results of a database query and parse it to AAAD to do a screenpop.
eg, CLID is found in database, so we get the account number. Open https://crm.com/account/12345
How do I get the db query to AAAD