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Element Manager

Element Manager

Element Manager

I have a weird one. We have a customer with multiple BCMs though out the network at different locations. I can put in the IP address and hit the web splash page but won't connect via element manager. Its not until we reboot the BCM that I can connect, then this will last about a day or so then we have to do the whole thing all over again. Not sure if this is something on the BCM or their network causing this.

RE: Element Manager

Some details will help...

"customer with multiple BCMs " and "not until we reboot the BCM"
-confused, is the issue on multiple BCM's or just one?
-Remote connection or onsite to the OAM port?
-Any recent changes to the PC/Laptop BEM is on?
-What exactly have you tried so far in your troubleshooting?


Toronto, Canada

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