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CDR Software recommendations

CDR Software recommendations

CDR Software recommendations

Y'all forgive me if this has been asked and answered, but I have a big boss breathing down my neck with money burning a hole in his pocket. What software packages are available / recommended to pull cdr type data from stand-alone IPO's? We have about 28 or so in our clinics and someone needs (wants) to know call volumes and other data for staffing decisions.
Thanks in advance,

RE: CDR Software recommendations

Avaya Call Reporter - Commercial
Avaya Call - OpenSource

Both work very well.
If you need support, got with Avaya Call Reporter. Contact your Avaya Rep.


RE: CDR Software recommendations

Xima Chronicall

I used to be an ACE. Now I'm just an Arse.

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