MGC registered to CS but still not seeing peripheral cards
MGC registered to CS but still not seeing peripheral cards
(OP)
Good morning all,
Here's one I haven't seen in all my years of working on the CS1K. I have a CS1K cabinet system running 7.0, with MGC and CP-PM (i. e. not co-resident). Upon reboot the MGC goes through the usual display stuff and goes to 000 0 (loop and shelf). DSPs are all registered. MGC RD log shows registration and receipt of the database info from the CS.
But...none of the cards come up. IDC of any card results in NPR327 (not seeing card). LD 117 card inventory has all cards <unavailable>. Needless to say all the phones are dead and I can't enable the PRI.
Has anyone seen this? If so, what was the solution?
Also, the location is several hours away and I wouldn't be able to go anyway, so all must be done remotely. All the IP connections are fine so I can SSH to both MGC and CS.
Thanks!
Here's one I haven't seen in all my years of working on the CS1K. I have a CS1K cabinet system running 7.0, with MGC and CP-PM (i. e. not co-resident). Upon reboot the MGC goes through the usual display stuff and goes to 000 0 (loop and shelf). DSPs are all registered. MGC RD log shows registration and receipt of the database info from the CS.
But...none of the cards come up. IDC of any card results in NPR327 (not seeing card). LD 117 card inventory has all cards <unavailable>. Needless to say all the phones are dead and I can't enable the PRI.
Has anyone seen this? If so, what was the solution?
Also, the location is several hours away and I wouldn't be able to go anyway, so all must be done remotely. All the IP connections are fine so I can SSH to both MGC and CS.
Thanks!
RE: MGC registered to CS but still not seeing peripheral cards
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.myfreesites.net
linkedin
RE: MGC registered to CS but still not seeing peripheral cards
Except for the minor sticky point of the CS not being able to see any of the cards...
I just did an UPGMG FORCE to re-push all the loadware out to the MGC, in the hope maybe something wasn't right on the MGC and overwriting with even the same release of loadware would help, but no joy.
RE: MGC registered to CS but still not seeing peripheral cards
RE: MGC registered to CS but still not seeing peripheral cards
Sysload has been done (multiple times), at this point I am certainly looking at replacing the cabinet, unfortunately they are remote and travel isn't an option right now because COVID.
RE: MGC registered to CS but still not seeing peripheral cards
John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services
Public Profile
http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/