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CUC - 11.5 VM to Email issue - Troubleshooting Config - Please advise

CUC - 11.5 VM to Email issue - Troubleshooting Config - Please advise

CUC - 11.5 VM to Email issue - Troubleshooting Config - Please advise

(OP)
Business has two different email domains - @abcd.4321.com wants VM to Email - @four.abcd.com does not
- @four.abcd.com
- @abcd.4321.com
- Business has BE6000 Unity Connection 10X Basic Voicemail License
- Primary and Secondary CUC only
- One SMTP Server - config with Primary CUC DNS
- One Smart Host - IP add of email server
- CUCM and CUC are version 11.5

RE: CUC - 11.5 VM to Email issue - Troubleshooting Config - Please advise

For clarity does just one domain want VM to email?
Or do they both want it with their own domain name?

If former, does Unity not have the ability to turn on VM to email by profile or per box basis?
If not use an SMTP relay and set it to discard any emails to four.abcd.com

FOr the latter:

The only way I can think of doing this is using a SMTP relay,
Let one emails e.g. to @abcd.4321.com straight through.
For emails to the other domain, set the relay to send from another account. e.g. voicemail@four.abcd.com

The SMTP relay which is part of IIS can do this. Other SMTP relays are available.

RE: CUC - 11.5 VM to Email issue - Troubleshooting Config - Please advise

(OP)
Thank you much appreciated

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